Delivery Information

Delivery and Postage Costs

Postage and packing charges are automatically calculated by our shopping cart and vary according to which country you are ordering from. Orders are normally dispatched from our store within five working days, unless there is a delay. If an item is out of stock and there is going to be a delay, we will contact you by email and offer you a revised delivery date. 

UK. All orders up to 2.00 kg in weight are despatched through the Royal Mail Tracked service, which is not the cheapest option but secures peace of mind for you and for us!  Above 2.00 kilos in weight we choose the best option from a number of carriers, always using a Tracked service.

In the UK, postage and packing is worked out by the weight of your order. It is always difficult to set these prices, especially for small businesses.  In the UK we now have set a flat rate of £4.99 for postage and packing for all orders up to 2 kilos. Beyond that the flat rate is £9.95.  We review these charges continually.

Currently we do not ship outside the UK.  

Back Orders. If your item is not in stock, we will back order it for you. You will always be emailed with the option to cancel your order if you would rather not wait. Outstanding orders can be cancelled at any time.  We are keen to work with artisan makers who are not wedded to instant fulfilment and this can cause delays.

We are a small independent business and proud of what we do.  We simply are not Amazon and we cannot pretend to deliver the speed of service and low costs that larger concerns can achieve!